Tiledesk offers Conversational AI solutions that facilitate customer engagement through automation. Utilizing Tiledesk, businesses can create AI-driven sales assistants and automated customer support with no coding skills required, thanks to an intuitive drag-and-drop interface. The platform provides live chat, AI help desk, ticketing, and multichannel support, enhancing customer service and efficiency. Tiledesk also integrates with major platforms like WhatsApp, Facebook, WordPress, and Shopify, and includes features like an AI chatbot and a Chatbot Design Studio. Key highlights include AI assistant handling over 20,000 conversations per month, generative AI ChatGPT integration, and a community of chatbot builders who share templates and experiences.