Kommunicate is a customer service automation platform that leverages AI-powered chatbots to help businesses automate customer conversations, improve customer experience, and reduce support costs. The platform offers features like a chatbot builder called Kompose, generative AI, live chat, integrations with Dialogflow, and support for omnichannel messaging including WhatsApp. It allows seamless bot-to-human handoff, provides analytics, and enables the creation of NLP-powered support bots. Trusted globally by enterprises and startups, Kommunicate aims to fully automate customer support, with users reporting enhanced customer conversations, reduced resolution times, and considerable savings in person-hours.
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